Job Description
MINIMUM QUALIFICATIONS REQUIRED:
High School Diploma or GED Certificate.
Administrative or secretarial experience preferred.
Experience with computers.
Valid Driver's License (subject to motor vehicle review).
JOB RESPONSIBILITIES AND PERFORMANCE OBJECTIVES:
Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department, ensuring professional telephone etiquette.
Screens incoming calls and correspondence; exercises judgement and responds accordingly; assist customers with billing issues, payments and other inquiries.
Records and delivers messages or transfers calls to voicemail when appropriate.
Welcomes visitors, determines nature of business, and announces visitors to appropriate personnel, maintaining professional and courteous demeanor.
Prepares and maintains records and logs of schedules, rosters, and directories.
Receives, sorts, logs, and routes mail.
Schedules or assist with scheduling appointments, meetings, and/or conferences.
Opens and routes incoming mail; distributes correspondence and other material to department staff.
Performs a variety of routine typing assignments as appropriate to the position; operates a personal computer to draft basic correspondence, enter data, and print letters, reports, and/or other materials; types and mails form letters.
Orders office supplies, track inventory, and ensure office equipment work properly.
Copies and/or duplicates materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles for the unit.
Establishes, maintains, processes, and/or updates files, records, and/or other documents.
Inputs and retrieves data utilizing knowledge of various computer software packages.
Arranges travel, prepares and submits travel-related documents, and maintains travel information as necessary.
Ensures department and conference rooms are clean and ready for use.
Maintains inventory of office supplies, departmental records, and handling expense reports, or managing petty cash.
Performs other duties as assigned or requested.
Navajo Preference
Veteran Preference
This institution is an equal opportunity provider and employer.
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